Privacy Policy & Personal Data Protection Statement
As Giya Kuyumculuk Limited Company (“Company” or “Giya Kuyumculuk”), we value the privacy and security of our customers’ personal data. In accordance with the Law on the Protection of Personal Data No. 6698 (“KVKK”), this Privacy Policy aims to inform you, our valued users, about the purposes of data collection, processing methods, legal grounds, and your rights.
1. Data Controller
This information notice has been prepared by Giya Kuyumculuk Limited Şirketi in its capacity as data controller.
Contact Information:
Address: [Your company’s full address]
Phone: [Your company’s phone number]
E-mail Adress: [email protected]
Website: [www.yourwebsite.com]
2. Personal Data Collected
The following personal data may be collected to enable our services:
- Full Name
- Turkish ID number (only where legally required, e.g., invoicing or refunds)
- Delivery and billing address
- Phone number
- Email address
- Payment information (credit card data is not stored)
- IP address, cookie data, and site usage information (subject to our cookie policy)
3. Purposes of Data Processing
Your personal data may be processed for the following purposes:
- Processing and delivering your orders
- Providing products and services, and completing payment transactions
- Issuing invoices and conducting accounting procedures
- Managing return, exchange, and customer support services
- Sending promotional offers, discounts, and updates (with your explicit consent)
- Enhancing user experience and performing analytical evaluations
- Fulfilling legal obligations (e.g., financial audits)
4. Transfer of Personal Data
Your personal data may be shared with:
- Courier/shipping service providers
- Financial advisors and accountants
- Tax authorities and legal regulatory institutions
- İlgili kamu kurum ve kuruluşları
- IT service providers (e.g., hosting, email/SMS infrastructure) only to the extent necessary for the purposes outlined above, and in accordance with the law.
5. Data Collection Methods & Legal Grounds
Your personal data is collected electronically through our website when you create a user account, place an order, subscribe to newsletters, fill out contact forms, or interact with cookies.
The processing and transfer of this data are based on the following legal grounds specified in Articles 5 and 6 of the Personal Data Protection Law (KVKK):
- Performance of a contract,
- Fulfillment of legal obligations
- Your explicit consent
6. Your Rights under KVKK
According to Article 11 of the KVKK, you have the right to:
- To learn whether your personal data is being processed
- Request information if it has been processed
- Learn the purpose of processing and whether it is used appropriately
- Know the third parties to whom your data is transferred domestically or abroad
- To request correction if your data is incomplete or incorrectly processed
- Request deletion or destruction of your data under legal conditions
- Request notification of these changes to third parties to whom your data has been transferred
- Object to negative outcomes arising from automated data processing
- Request compensation if you suffer damages due to unlawful data processing
7. How to Exercise Your Rights
You may exercise your rights under KVKK by contacting us at [email protected]. Your request will be reviewed and finalized within 30 days at no cost.
For more detailed information, you may visit the official website of the Turkish Personal Data Protection Authority.
8. Policy Updates
This Privacy Policy may be updated in accordance with changes in legislation or our internal policies. The latest version will always be accessible through our website.